Connect Care Plus Plan - Under 100 readers/locks - Email, Phone, Live Chat Support (M-F 8AM-5PM CST & Emergency After Hours), Direct End User Support, Software Upgrades, Knowledge Base Access, 50% off DNA Essentials virtual training, Remote assistance for system programming, configuration, maintenance, Annual Term. Support requires maintaining the DNA Fusion system at the most current major version or 1 major version back. A major version consists of the first and second digit (i.e. 8.1, 8.2 and 8.3 are major versions).
