SMS Connect Care Agreement for 16 - 20 User System for 1 Year - Remote factory software support for SMS Single-User system. Includes unlimited telephone and remote support Monday through Friday; 8AM-5PM CST; and software upgrades (v5.36 and above). Support requires maintaining the SMS system at the most current major version or 1 major version back. A major version consists of the first and second digit (i.e. 7.0; 7.1 and 7.2 are major versions).
